Last updated: December 21, 2025
This Definitions page provides clear explanations of key terms used throughout our Refund Policy, Terms of Service, and other legal documents. Understanding these terms will help you better comprehend your rights and obligations when using Skimatly.
Your registered user profile and associated data created when you sign up for Skimatly services. Your account contains your subscription information, usage data, and preferences.
A direct payment method where funds are transferred from your bank account to Skimatly's account, also known as wire transfer, ACH transfer, or SEPA transfer depending on your location.
The recurring period for which you are charged for your subscription. Common billing cycles include monthly (every 30 days) or annual (every 12 months).
Any day that is not a Saturday, Sunday, or public holiday in the jurisdiction where Skimatly operates its primary business operations.
Any day of the year, including weekends and public holidays, counted consecutively from a specified start date.
The 14-day window from the date of purchase during which you may cancel your purchase and receive a full refund, provided you have not accessed or used the digital product.
A reversal of a payment initiated through your bank or credit card company, where the financial institution removes funds from Skimatly's account and returns them to you. This is different from a refund and may result in account suspension.
Legal safeguards provided by payment methods (particularly credit cards and debit cards) that allow purchasers to dispute charges or request payment reversals under certain circumstances.
Any software, service, or digital content provided by Skimatly that is delivered electronically, including but not limited to software applications, cloud services, digital tools, and online platforms.
A refund granted outside the standard 14-day cancellation period, reviewed on a case-by-case basis and approved at Skimatly's sole discretion based on the specific circumstances.
A partial refund calculated based on the unused portion of a billing period. Note: Skimatly does not offer prorated refunds for cancelled subscriptions.
The conditions and criteria that determine whether a purchase qualifies for a refund under this policy, including timing, usage status, and transaction type.
The automatic charging of your payment method at the end of each billing cycle to continue your subscription without manual intervention. You will receive notification before each renewal.
The first transaction when you subscribe to a Skimatly service, as opposed to subsequent automatic renewal payments.
A single payment for a product or service that does not automatically renew, as opposed to a recurring subscription.
The date on which your subscription automatically renews and your payment method is charged for the next billing cycle.
A recurring payment arrangement that provides continued access to Skimatly services for a specified billing cycle (monthly or annual) until cancelled.
The payment method (credit card, debit card, bank account, etc.) that you used to make the initial purchase. Refunds are typically issued to this same payment method.
The third-party service that processes payment transactions on behalf of Skimatly, such as credit card processors, payment gateways, or digital wallet services.
External platforms through which Skimatly services may be purchased, such as the Apple App Store, Google Play Store, or other distribution channels not directly operated by Skimatly.
The date on which your payment was successfully processed and confirmed, which serves as the starting point for calculating refund eligibility periods.
Indirect taxes charged on the consumption or use of goods and services, including VAT, GST, sales tax, and similar taxes imposed by government authorities.
A value-added tax applied to most goods and services in certain jurisdictions, particularly in countries like Australia, Canada, India, and New Zealand.
Taxes that are collected by intermediaries (such as Skimatly) from the person who bears the ultimate economic burden of the tax (the customer). Examples include VAT, GST, and sales tax.
A unique number issued by a tax authority to identify taxpayers, such as a VAT registration number, GST number, or similar identifier required to claim tax refunds.
The process of claiming back consumption taxes (such as VAT or GST) that were paid on a purchase, available to registered businesses or entities under certain conditions.
Official registration with a tax authority that allows a business or entity to collect, report, and potentially reclaim consumption taxes like VAT or GST.
A consumption tax applied at each stage of production or distribution, commonly used in the European Union and many other countries worldwide.
Legal protections and entitlements granted to consumers by law, which may vary by jurisdiction and cannot be waived or limited by company policies.
A legally binding agreement between you and Skimatly, established when your payment is successfully completed and you gain access to the service.
The tax laws, rules, and regulations that apply in your country or jurisdiction and govern matters such as tax collection, reporting, and refund eligibility.
The geographic area or legal authority under which certain laws apply, typically referring to your country, state, or region of residence.
Rights granted to consumers by law (statutes) that cannot be removed or limited by contractual agreements or company policies.
The legal agreement that governs your use of Skimatly services, including acceptable use policies, limitations of liability, and other binding terms.
The ability to log into, view, download, or use any part of the Skimatly digital product or service. Beginning access to a digital product may affect your refund eligibility.
Specialized features, integrations, or modifications created specifically for your account or use case, typically non-refundable due to their bespoke nature.
A period during which Skimatly services are unavailable, not functioning properly, or experiencing significant performance issues that prevent normal use.
A one-time charge for initial account configuration, onboarding, or implementation services, separate from recurring subscription fees.
External services or APIs connected to your Skimatly account that may incur additional costs and are typically non-refundable.
Any interaction with the Skimatly service, including logging in, accessing features, downloading content, or utilizing functionality. Usage may affect refund eligibility.
A monetary value added to your Skimatly account that can be used toward future purchases or services, sometimes offered as an alternative to a cash refund.
A fee charged by payment providers or financial institutions to handle transaction processing, which may be deducted from refunds or charged for chargebacks.
The period required to review, approve, and issue a refund, typically 5-7 business days for Skimatly, plus additional time for your bank or payment provider to post the refund.
Records and evidence related to your purchase, including receipts, confirmation emails, bank statements, or other proof of payment required for refund processing.
If you have questions about any of these definitions or need clarification on specific terms, please contact us: